Call Text us Schedule a Demo
Mike, a small business owner, at his kitchen table at night with invoices and a laptop

Build a company you love.

Do you feel stuck?Does it feel like you're wearing 20 different hats?You don't need more hours in the day.You need a Small Business Operating System™.

Mike on the first day of his business, standing by his van in front of his shop at sunrise
Once Upon a Time...

You had a dream:

of being your own boss.of more time with your family.of financial freedom.of carrying on the family legacy.of taking real vacations.

And then something happened.

You wanted to be the owner.
Instead, you became an employee.

Scroll

Tap to watch it full screen.

So, how did that happen?

Scroll

Because without a system, you are the system.

Scroll
Today
Calls3Quotes!Invoices5Payroll!Reviews1Email47Schedule!HiringPast dueMissed callNo reply
You
With a System
CallsQuotesInvoicesPayrollReviewsEmailScheduleHiringYou
Small Business OS™

So, what do you do?

Scroll
Built Alongside You

Say hello to the your Small Business Operating System™

Scroll
Step 1 of 5Map Every Hat

We sit down with you and your team, office and field, and see every hat and where the time goes.

Step 2 of 5Write Your Playbook

How your business runs, written down, so nothing lives only in your head.

Step 3 of 5Put AI to Work

We deploy bots on the repetitive tasks, day and night, and free up your team for the people-to-people work.

Step 4 of 5Connect Your Tools

Your phone, email, calendar and books talk to each other, so nothing falls through the cracks.

Step 5 of 5Stay Alongside You

Our team watches it, tunes it and adds the next bot when you're ready.

Want to see how it works?
You
Your Office Team
Your Field Team
Website Bot
Phone and Text Bot
Quote Bot
Invoice Bot
Review Bot
Dotcom Design Team
Small Business Operating System™
Running on your playbook
PhoneEmailCalendarWebsiteBooksCRM

How the Small Business Operating System™ works:

Scroll

Tap to watch it full screen.

So, where do you start?

Scroll

Let's start by introducing you to the team.

Scroll
Our Bots

Try before you buy.
Experience the power of a bot in your business.

Before you sign anything, we put one of these bots to work in your business. You see the system working before you decide.

Our Team

Some hats still require the human touch.
That's where our team comes in.

Bots are great, but growing a business requires taste, vision and care. Meet the people who wear these hats for you.

Website Wally, your website bot

Website Wally

Your website expert. Wally builds your site, keeps it fresh, fast and secure, and makes your changes when you text him.

Try Wally in my business
Website WallyOnline
Dotcom Design team

Hey Wally, we have another stuck small business owner who needs help with their website.

On it. Let's build them a website they're proud of.

Send
Wally is building your website
  • Pulled your Google listing
  • Grabbed your best reviews
  • Picked your job photos
  • Wrote every page
Holiday hours: closed Dec 25 and Jan 1
Mike's PlumbingServicesReviewsAboutCall Now

Water heater out? We'll be there today.

Family-owned. Licensed. Fast.

Call NowGet a Quote
★★★★★"Showed up the same day and fixed it fast."From your Google reviews
Water Heaters
Drains
Repipes
Live
Can you add our holiday hours and swap the top photo?
Done. Both changes are live. Take a look.
Inbox Ian, your inbox bot

Inbox Ian

Your new inbox assistant. Ian learns how you write, clears the junk and drafts replies that sound like you. Like any new hire, he earns your trust, and in time sends the routine ones on his own.

Try Ian in my business
Your inbox
Inbox IanOnline
Dotcom Design team

Hey Ian, we have a busy owner buried in email. Can you help?

Happy to. I'll start by learning how they write.

Send
Learning how you write
0 of your sent emails read
Short and friendlyAlways offers two timesSigns off "Thanks, Mike"
Inbox47 unread
Sarah GarciaCan you look at our water heater this week?Customer
Leads4UExclusive leads in your area, act nowJunk
City Water SupplyInvoice #8812 is due Nov 20Bill
SEO ProsRank #1 on Google, guaranteedJunk
Tom BeckerThanks! Can you send the final invoice?Customer
Supplier PromoFall sale ends FridayJunk
Webinar TeamLast chance to registerJunk
Drafted by IanSounds like you
Reply to Sarah Garcia

Hi Sarah, thanks for reaching out! We can come by Thursday at 10 or Friday at 2. Which works best?
Thanks, Mike

Inbox Ian

Your reply to Sarah Garcia is ready.

EditSend
Sent. 4 junk emails cleared.
As Ian earns your trust
Send routine replies on his own
Anything involving money or a promise still waits for your OK.
Milan, who leads Get Found at Dotcom Design

Get Found

Milan's team gets you showing up on Google, in the maps and in AI answers when someone nearby needs you.

Learn More about Get Found
google.com
MilanOnline
You

Hey Milan, can we show up when people search plumber near me?

Yes. We'll tune your Google listing, your website and your AI answers, starting this week.

Send
AI answerFor a plumber nearby, Mike's Plumbing is top-rated and known for same-day service.
1
Mike's Plumbing★★★★★ 4.9 (212) · Open now
2
A1 Drain Co.★★★★ 4.2 (38)
3
City Rooter★★★ 3.6 (17)
Aleksa, who leads Get Called at Dotcom Design

Get Called

Aleksa's team runs ads that put you at the top of Google right when people are ready to hire, so your phone rings.

Learn More about Get Called
google.com
AleksaOnline
You

Hey Aleksa, the phone has been quiet. Can we get more calls?

Let's put you at the top of Google for the jobs you want most.

Send
emergency plumber
SponsoredMike's Plumbing: Here Today

Licensed, family-owned, same-day service. Call now for a free quote.

Call now
Incoming callNew customer, from your Google ad
DeclineAnswer
Dragan, who leads Get Known at Dotcom Design

Get Known

Dragan's team grows your brand on Facebook, Instagram and YouTube, so you become the business people remember.

Learn More about Get Known
facebook.com
DraganOnline
You

Hey Dragan, nobody around here knows us on Facebook yet.

Let's change that. Real jobs, real faces, in front of your neighbors.

Send
FacebookInstagramYouTube
M
Mike's PlumbingSponsored · 2h

Same crew, same van, 20 years later. Thanks for trusting us with your homes, neighbors.

12724 comments9 shares
Mike at his kitchen table at sunrise, the table clear, coffee in hand

Let's build a company you love.

Let's put the Small Business Operating System™ to work in your business.

Schedule a Demo

A real person, your business, about 30 minutes.

Thanks, we got it. Someone from our team will reach out soon to set up your demo.

Rather talk? Call or text 319-220-0223.

Frequently Asked Questions

What is a Small Business Operating System™?

One system that takes the hats off your plate: how your business runs, written down, AI bots on the repetitive work, your people on the people work, and our team alongside you.

Can't I just set up AI myself?

You can. Most owners who try end up with more apps and more chaos. A bot does what it's told; it doesn't know what good looks like or which bots you need. Ours are set up for your business and watched by real people.

Do I have to be good with technology?

No. We set it up and run it with you. When something needs you, it shows up on your phone.

Will bots talk to my customers?

Some will, like texting back a missed call in seconds. They follow your playbook and sound like your business. Anything involving money or a promise to a customer waits for your OK.

Will this replace my team?

No. It takes the busywork off their plate so they can spend their day on customers. In many businesses, someone on your team runs the system day to day with our help.

Shouldn't I just hire someone?

Good people matter, and you'll still need them. But the right person is expensive and hard to find, and you still have to train and manage them. The system gives them a playbook to work from.

What if something goes wrong?

Our team watches the work and fixes what's off. Anything that involves money or a promise to a customer waits for your OK.

How long does it take to get started?

Your new website is usually ready in about a week. The rest of the system comes one hat at a time, as fast as you want.

What will it cost?

It depends on which hats you want off first. Once we know your business, you'll get a straight number.

Do you work with businesses like mine?

We work with owner-led businesses: trades and home services, professional services, auto shops, restaurants, salons, small health practices and more.